Bike Shop Manager
Lead Bike Mechanic, Bike Class Instructor
Sharing Wheels is looking for an experienced bike mechanic to partner with our new executive director to manage, grow and develop our non-profit community bike shop.
The tools and bike stands at Sharing Wheels are available for anyone to use during open shop hours. It’s the shop manager who provides guidance to people who come in to fix their own bikes, and mentoring to volunteers helping repair bikes donated to us.
The shop manager is responsible for the flow of donated bikes – ensuring efficient repairs or recycling and making safe, functional bikes available for our programs, which include affordable bike sales, adult earn-a-bike, and kids bike programs.
The bike shop is a key source of our revenue and a community gathering place. The shop manager is the hub that keeps those operations rolling smoothly.
Skills & Abilities
- Reliable employee who both takes initiative and completes assigned work.
- Proficient to expert bike mechanic skills, including older model bicycles; Minimum 2 years work experience in a bike shop environment.
- Outstanding customer service skills. Experience in retail and Point of Sale systems desired (we use Square).
- Strong communication and interpersonal skills, including conflict resolution. Must be comfortable working closely with diverse volunteers and customers.
- Basic understanding of volunteer management or supervisory experience desired.
- Teaching and/or group leadership experience desired.
- Able to share your love of bikes without overwhelming a novice.
Responsibilities: In collaboration with the Executive Director, the Shop Manager assumes primary responsibility for leading bike shop operations, including:
- management of shop and retail functions;
- repair of donated bikes and overseeing quality control;
- supervising, mentoring, and inspiring volunteers and DIY customers; and
- providing training and mentoring in bike repair and maintenance.
Hours: This position may be either part-time or full-time, depending on the interest, qualifications, and availability of the individual hired. Regular weekend and evening hours are required.
Compensation: Depending on qualifications. Full-time positions are also eligible for health insurance and vacation benefits.
To Apply: Submit a cover letter, resume, and contact information for yourself and two references to board president Kristin Kinnamon, email@example.com. Make sure to describe how your experience prepares you for the responsibilities described above and in the official Shop Manager Job Description. (PDF)
Position is open until filled.
Nonprofit Executive Director
Position open until filled. First review of resumes began Oct. 1. We hope to have someone hired by mid-November.
Sharing Wheels Community Bike Shop seeks a qualified and entrepreneurial executive director to be the hub of our growing nonprofit organization in Everett, WA.
Sharing Wheels was established in 2002, when we offered bike repairs at the local homeless shelter once a month. We continue to serve a diverse clientele of people who use and love bicycles. Since hiring a professional bike mechanic to run our shop location three years ago, sales of used bikes and parts have more than tripled. Now we need someone who can apply structure and strategic planning to ensure our busy shop serves our mission.
- Diverse and stable revenue, including our bike shop and donors
- Expanded and engaged volunteer base
- Regular schedule of classes and events
- Welcoming shop environment that supports sales, volunteers, and staff
- Balanced programs for adult and child bike repair and work-trade
- Effective communications and contact management
The executive director will oversee shop operations, implement and evaluate programs, manage and develop volunteers and staff, and implement fundraising and partnership efforts. You will supervise a lead bike mechanic and a part-time staff person.
The job is currently budgeted at 20 hours a week, starting at $26,000 with health insurance, vacation and other benefits. Schedule and salary are negotiable, though some weekend and evening work is required.
You do not need to be a bike nut or mechanic to apply or excel at this job. You do need to care about sustainable transportation, serving diverse people in need, and partnering with a nonprofit board.
Maybe you’ve been raising kids, but now want to return to work part-time in a job that matters? Maybe you are easing out of a high-stress career, but still want to make a difference? Perhaps you are a recent college graduate or non-traditional student with the skills to take us to the next level?
The right candidate has the energy or experience (preferably both) to make an immediate impact. Read our blog post for a bit more background.
Apply by emailing your resume, cover letter, and contact information for three references to Board President Kristin Kinnamon, firstname.lastname@example.org. Your cover letter should describe how you meet the qualifications in this Job Post (PDF) and the official Job Description (PDF)